Find answers to your questions

Shipping & Return

Here we answer your most important questions about shippimg and return. If you can't find what you're looking for, please send us a message using our contact form.


Within Germany

Within Europe

Can I have my order delivered to a DHL Packstation?

How can I track my order?


How can I return my order?

What do I need to bear in mind when returning goods?

Why was my refund refused?